How do I use Task Player in Website Testing?

In this help, we'll discuss how to use the Task Player for:

• Replaying tasks
• Switching between chapters
• Face recording controls
• When to switch to Session recording player

Replaying tasks 

In the Task Player, you can replay a screen, face and voice recording of a participant completing tasks on your website.

• See Respondents tab to learn how to access the Task Player
• The majority of the Task Player screen is dedicated to task playback. Use the standard video controls (play, pause, rewind, video speed, video timeline) to play back the task recordings.
• If you enabled voice recording, you can adjust the volume of the voice recording playback with the volume controls.
• The player area portrays exactly what the respondent was seeing at any point in time. if you recorded their face as well, these recordings will be synchronized and played together.
• The information in the upper right corner tells you what exact display resolution the respondent is currently using.

Switching between chapters 

The panel on the left side of the player allows you to switch between the chapters of the current recording.

• Use the timestamps to skip to a specific chapter of the recording.
• Each section of the study has its own chapter. These sections are for example the questionnaires or specific tasks in your study.
• You can see the start and end time for each chapter as well as the calculated length of the chapter.
• For the task chapters you can see if the task ended with success, fail or if it was skipped.

Face recording controls 

The recording of the face of the participant is displayed in a separate floating window.

• The face view is by default located at the bottom left corner.
• The face view is partialy covering the screen recording. You can hide the face view or move it to any other corner.
• Use the corner arrows of the face view to move it to a different corner.

When to switch to Session recording player 

Website Testing from UXtweak has been one of our signature tools from the very beginning. Some of the features were ommited from this new version for the sake of broader compatibility with more websites.

If your website doesn't use any of the following technologies:

• Shadow dom
• Canvas elements
• Cross domain iframes

Then we suggest you switch to our Session recording player by clicking a play button in the top-right corner of the Task Player. To learn more about the advantages which the Session recording player provides, please refer to its dedicated documentation.