How to create a user experience survey?

To create a user experience survey, start by identifying the main goals and understanding what you want to learn from the users. Then design clear and relevant questions that directly relate to the user's interaction with the product or service. Ensure the questions are unbiased and straightforward, using a mix of open-ended and closed-ended questions to gather both qualitative and quantitative insights. Finally, use an appropriate distribution method like email or in-app notifications, and offer incentives if necessary, to encourage participation.

How can I share my survey with respondents?

To get your respondents to fill out your survey, simply send them a link that will be generated in the survey tools. You can then distribute the survey by sharing it on social media, running paid ads, or inviting respondents by email if you have your database of users. Alternatively, you can order survey respondents from User Panel according to your specification.

How can I share my survey results?

You can share the results of your survey by setting up a share link. The link will provide access to your results to anyone you send them to regardless of whether they have a UXtweak account. This link can be password protected. Alternatively, you can export the results as PDF or CSV files and share these files with anyone you need.

Which languages are supported?

Our survey tool is currently available in 14 languages: English, French, German, Spanish, Italian, Swedish, Norwegian, Danish, Dutch, Finnish, Hungarian, Slovak, Czech, Polish. Can’t see your language? Contact us and let us know.

Online User
Survey Tool

Do you need to know what your customers want or how they think?

Conduct a Survey to get answers to any questions you have. Make decisions based on true knowledge of your users.

How it works

1. Set up your Survey

Ask what you want with a variety of customization options and question types. Define paths for our participants using the Skip Logic. Use your own company branding and customize your messaging to your liking.

2. Recruit your respondents

Share your study link to your audience directly or using our Own Database mailing system. Find testers on your own site with our special Onsite Recruiting Widget. Time-consuming? Order testers from our User Panel.

3. Explore your results

Take deeper dives into your data by filtering your respondents and even splitting them into segments depending on their answers.

Skip logic

Direct the flow of questionnaires based on how participants answer.

Ask specific follow-up questions that are relevant to the participant and keep your surveys crisp.

Know your customer’s needs,
wants and preferences

Asking them directly doesn’t hurt and is usually the fastest way to gather new information.

Why choose Survey tool from UXtweak?

Wide selection of question
types

Open-ended
Single/ and multiple option
Question grids
Rating scales

Get feedback on
images

Enrich your questions by adding illustrations
Gather instant insights on visual content from your web and applications

Enterprise
features

UX expert support
Assessments (legal, security)
SSO (Single sign-on)
And more ways to enhance your plan...

Tailor the survey
to fit every participant

Mold the flow of your survey based on the previous answers from your participants
Bind different question to each option and to skips as well

Screening of
respondents

Use a screening question to prevent respondents outside your target audience from participating
As many reject and accept options as you want

Question bank
full of suggestions

Use our question bank to make sure you didn’t forget any important questions or if you need an inspiration
SUS questionnaire included

Information about
respondents

Complete respondent list
Every detail about your respondents (geographic, technical etc.)
Customizable filtering

Sharing study
results

Share results of your study with stakeholders without a problem
Choose what the viewers will see
Protect your results with a password

Broad data
exports

Available CSV exports for further data analysis
Handy and presentable PDF reports and charts

Study
customization

Fully customizable Welcome, Instructions and Closing messages
Change the logo and colors to fit your company branding

No installation
needed

You can set up your surveys in any modern browser
Respondents will also complete the study in their browser.

Great
documentation

Every tool in UXtweak has a detailed documentation
Delve deep into instructions on how to set up your study and evaluate the results

Make your Survey Moderated

Registration and
Timeslots

Intuitive calendar based timeslot organization
Choose when you are available, the length of a slot and more
Assign a team of experts from your team to each timeslot
Let participants register for vacant slots and reschedule

Calls with
Participants

The participants don’t need to install any additional software to participate in the calls
Time stamped notes from you and your note taking colleagues
Stream the call using the observer link to democratize your research

All Results in
One Place

No need to switch between several platforms
Survey analysis and call recordings in one place
Review the notes attached directly to call recording
Export the call recordings in a .mp4 format

More on Study Interviews with UXtweak HERE

How to get participants?

Own Database

Use the Own Database and its mailing system to recruit participant from your own pool. Simply import them using a .csv or .xlsx file and start inviting them right away.

User Panel

Pick what kind of respondent you're looking for (by country, age, gender and plenty of other attributes) and have them delivered directly by using the User Panel tool.

Onsite Recruiting

The best respondents are your customers. Insert the Recruiting Widget into your website to get data directly from your users.

Share a link

All you need to do to share your study is to send a single link (e.g. though email, CRM or social media). Once respondents open the study in their browser, respondents are all set.

Try UX Survey Tool now

Easily collect user feedback with online surveys.

Learn more about Survey

Read our guide about collecting feedback

User Feedback 101

Try out the Survey Tool hands on

Demo Study

Creating a Survey
Interpreting results
Step-by-step guide

Explore all aspects of Survey

In Depth Documentation

Try out demos

How did the user approach to grocery shopping online change?

Is your brand well known?

Does your app have a target audience?

Online User
Survey Tool