How do I interpret the Comments Analysis in Card Sorting?

In this help, we'll discuss how to use the Comments analysis to:

• View comments left by respondents

View comments left by respondents 

During the entirety of the study, respondents can leave comments that pertain to the contents of the study. Comments are completely optional, which means that respondents writing them usually have good reason for doing so. In the Comments analysis, you can keep track of all comments.

• Comments are grouped by the step where the respondent left the comment. Steps may include:
  • The main card sorting task
  • Messages (Welcome, Instructions, Thank you)
  • Questionnaires (Pre-study, Post-study, Post-task)
• Use the dropdown at the top of the analysis to switch between comment groups. Which comment groups are available depends on the setup of your study and the features you used.
• Each comment contains text and the name of the author. Click the author's name to view their details.