Do users understand how my website works?

Website Testing is great when we want to find out how easy or how difficult it is to use a website. In these cases, we can set up a Website Testing with a specific set of tasks for users.

In this sample test, we show three assignments from the testing of our lifestyle e-commerce store. How quickly did users find a pair of running shoes? Were they able to track their order or find where to reset their password?

By looking at the analysis tab, we can easily identify the biggest pain points and areas for improvement based on how often the participants failed and why. Sometimes it can be useful to watch individual user recordings by using the session replay function.