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UXtweak vs. UserZoom feature comparison

UX research tools UXtweak UserZoom
Website usability testing
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Prototype testing
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Mobile apps usability testing
square Available on all plans
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Card sorting
square Available on all plans
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Tree testing
square Available on all plans
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Preference testing
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5 second test
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Survey
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First click test
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Session recording with heatmaps
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Recruitment capabilities UXtweak UserZoom
User Panel
square 155+ million users
square 120+ milion users
Bring your own participants
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Recruitment for moderated research
square Available as a service
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Recruitment widget
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Pricing UXtweak UserZoom
Free plan
square For small projects, no credit card needed
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Monthly subscription option
square Available, cancel anytime
square Annual contracts only
Annual pricing
square Basic plan starts at $1728 a year, Enterprise at $5k a year
square Upon request - starting around $50k a year

Reviews

Average of overall rating scores on leading software review sites – G2, Capterra, Crozdesk.

UXtweak

4.97 out of 5

stars

UserZoom

4.3 out of 5

stars

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Our experts are here to show you how to get more out of your UX research budget with UXtweak.

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Our clients love UXtweak

Having a web tool that allows us to recruit, build our own user panel and conduct interviews was a leading factor in our decision to begin using UXtweak.

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Holland & Barrett
Senior UX Researcher at Holland & Barret

There's both the product itself, but then the people behind the product that I think really make it so good.

The feeling like I'm comfortable and know the people who work there. I know that I could not get that with a bigger company.

And of course, the tools are quality. And then it's good pricing.

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Rachel Grabner
UX Researcher at Booksy

One of the benefits of UXtweak for me is being able to combine the tests with participant recruitment. But then in terms of functionality, it is definitely the variety of different tools.

In the past, I used one tool for card sorts, another tool to do an interview, and another one for session recording. I just really needed something that would do everything.

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Natalie Awdry
Lead User Researcher at Civica

We chose UXtweak as we found it offers a lot of value and very robust testing solutions, truly all in one UXR tool.

Additionally, we like that UXtweak handles the user panel, incentivization, and recruitment. It does all of that for us, and we don't have to worry about it.

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Lani Mott
Senior UX Strategist at Education Dynamics

It was really easy for all of our researchers to collaborate on and be able to see everybody's information. From a data analysis perspective, we were able to dice the data in all kinds of different ways and see things from different angles.

Being able to use something that was just really simple from a research perspective and a participant perspective was so great.

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Lauren Isaacson
Market and UX Research Consultant

As someone who bases strategic and design decisions on evidence of people's needs, behaviours, and pain points, having access to the right tools is crucial for making informed, evidence-based decisions throughout the design cycle.

UXtweak has been invaluable, offering a wide range of powerful tools that enable me to do just that. It has helped me identify key areas for improvement many times, leading to a significantly enhanced user experience.

Bobby Wessels
Service Designer at Equator

UXtweak is a great platform with many tools to help me conduct user research.

I am a big fan of their survey tool and I am using it to measure perceived utility and usefulness of our enterprise tool.

It's simple and easy to use. UXtweak also provides great summaries and tools to quickly help do a first analysis of the results.

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Stéphanie Walter
UX Research & Design Consultant at Maltem

UXtweak allowed us to gather important insights across several projects. The findings informed design updates that improved both usability and alignment with our platform's goals.

The analytics and customer support were superior to other platforms we’ve tried in the past.

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Santina Piazzese Spratte
Senior UX researcher at OurRitual

We needed a tool that can be quickly set up and deployed, and I think UXtweak is fantastic in that. I don't have to learn all sorts of functionalities because it's so intuitive, I can just run my prototype tests quickly. That saves me a lot of time.

And the features are great, I don't need anything more, everything is already there.

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Chee Ng
Digital Product Lead at the Alannah & Madeline Foundation

Working as a UX Consultant, it is essential to build upon a profound understanding of target groups.

UXtweak helps us to inform strategic decision making by harnessing the full potential of user research in a cost-efficient and versatile way.

Philipp Hiemer
Service Owner UX at Webrepublic AG

The quality of feedback was excellent, and it was nice to see how well the recruiting process worked.

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Gayatri Kelkar
User Experience Advisor

Thanks to UXtweak, we can test our assumptions quickly, access broad and qualified audiences almost anywhere in the world, and receive a clear reporting of the findings - and still with the most competitive pricing on the market.

UXtweak is a solid UX research tool that meets the criteria of the dynamic fintech segment.

Juraj Beskid
Senior UX Researcher at Vacuumlabs

Start your research right now

Get hands-on experience with UXtweak straight away - just register for a free account now and start creating your studies in minutes.

UserZoom onboarding process can be slow and tedious. You can expect multiple calls with sales representatives until you have the chance to register on the platform.

Enjoy flexibility with our plans

We offer multiple plan options to fit the research needs of any organization. Also, our Custom Plans are fully customizable to your needs.

Not a fan of annual contract commitments? Or do you work on a project basis? Opt in to our monthly subscription and cancel your plan anytime, no strings attached. UserZoom offers annual contracts only.

Save money with affordable pricing

We offer as many research tools as you need for an affordable subscription. Our Basic plan starts at $1728 with Enterprise around $5K.

In comparison, UserZoom doesn't have a public pricing page. From what we could find, you could expect the minimal investment to be at around $50K a year, which is 10x more expensive than UXtweak.

All research tools available on all plans

With UXtweak, you are truly getting an all-in-one UX research platform. Make use of all of the features regardless of which plan you choose.

UserZoom on the other hand will offer you 2 different platforms to chose from, either stripped down UserZoom Go or expensive UserZoom.

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Our experts are here to show you how UXtweak can simplify your UX research.

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