Interviews with inspiring researchers from all around the world
Episodes
Latest
Episode 48
11. November 2024
#48 Kelly Jura | How user research shaped a brand: a case study
Kelly discusses the rebranding of Screencast-O-Matic to ScreenPal, focusing on the research and user feedback that drove the change. She explains the challenges of aligning brand perception with user needs and managing a global market transition effectively.
Episode 47
7. November 2024
#47 Kate Towsey | Scaling Research Ops
Kate explores scaling research within organizations, building effective infrastructure, and crafting strategies for solo or small teams. She also touches on her book, Research That Scales, and offers insights on drawing inspiration from fields like librarianship and systems thinking.
Episode 46
15. October 2024
Steve Bromley | The world of games user research
Steve shares insights from his decade in gaming research, discussing the contrast between indie studios and larger companies. He covers the challenges faced in game research, ethical concerns when working with children, and provides advice on breaking into a career in game research.
Episode 45
1. October 2024
Sarah Doody | Navigating UX careers
Sarah explains why UX researchers struggle with building effective portfolios and marketing themselves. She highlights common mistakes researchers make, offers tips for navigating NDAs, and suggests ways to showcase the business impact of their work. Sarah also provides strategies for standing out in a competitive job market and advice for freelancers.
Episode 44
18. September 2024
Noam Segal | Garbage metrics: the case against NPS
Noam Segal discusses why NPS is a flawed metric and why companies should stop using it. He explains the issues with NPS from a survey science perspective and suggests better alternatives for measuring customer satisfaction and engagement.
Episode 43
6. September 2024
Zsuzsa Kovacs | Hidden Risks of Surveys
Zsuzsa Kovács talks about the problems with using surveys in UX research and why she prefers interviews. She explains how surveys can be biased and miss important details.
Episode 42
19. August 2024
Matt Wallaert | Personas vs. archetypes: why personas might not work
Matt shares his perspective on personas and why he favors behavioral archetypes. He discusses the strengths and pitfalls of personas, the role of behavioral science in UX research, and alternative methods for building empathy beyond traditional research.
Episode 41
9. August 2024
Pamela Escobar | Financial psychology in Mexico
Pamela Escobar is a UX designer with seven years of experience in helping companies with cross-cultural products. She specializes in both quantitative and qualitative research, with a focus on enhancing products and services using a human-centric approach.
Episode 40
10. July 2024
uxcon special: designing for complex UIs and measuring UX with Vitaly Friedman
Vitaly, a UX leader and co-founder of Smashing Magazine, shares insights into designing complex UIs and measuring UX and design impact. He discusses the importance of choosing the right design metrics and KPIs, as well as the value of evidence-driven design, accessibility, and understanding user needs in creating impactful digital experiences.
Episode 39
26. June 2024
uxcon special: The Power of Collaborative Research
Feyikemi, a senior user researcher and strategist, shares her journey from architecture to user research, with a focus on co-creation and collaborative research among niche user groups.
Episode 38
11. June 2024
uxcon special: human connection in a world of AI
Katy Mogal, an expert in design and research, discusses with Tina the human tendency to anthropomorphize technology, the responsibilities of UX researchers, and the ethical implications of designing AI products that foster emotional connections.
Episode 37
29. May 2024
uxcon special: deep listening with Indi Young
Indi Young, a renowned UX expert, shares insights into her “Listening Deeply” workshop, emphasizing the importance of deep listening and understanding user cognition. She offers practical techniques for uncovering users’ underlying thoughts and emotions through non-directed interviews, providing valuable strategies for UX professionals.
Episode 36
2. May 2024
Breaking down communication barriers with Konstantin Escher
Konstantin Escher, a psychologist and freelance user researcher, discusses with Tina Ličková overcoming UX research challenges, breaking down communication barriers, and the crucial role of user researchers in aligning departments and achieving business goals.
Episode 35
8. April 2024
Grounded theory and continuous discovery – why they makes sense together
Aiden, a research leader and digital strategy consultant, discusses with Tina the combined power of grounded theory and continuous discovery in UX research. They explore how these methodologies deepen understanding of user needs, drive innovation, and balance teamwork with individual efforts in research.
Episode 34
18. March 2024
Shaping minds: the intersection of spirituality and UX education
In this episode, Tina talks with Suj, who teaches UX design to kids. Suj combines design and empathy to inspire new thinking. We’ll explore Suj’s journey, his work’s impact, and its significance. The discussion also highlights the connection between design and spirituality.
Episode 33
29. February 2024
Trauma informed research: how trauma and UX comes together
Dr. Bre Gentile discusses the integration of psychological principles into UX design, with a focus on trauma-informed practices. The conversation explores how understanding users’ emotional and psychological backgrounds can lead to better design decisions.
Episode 32
16. February 2024
UXinsight festival: for the bold and curious
Karin den Bouwmeester and Debbie Slijpen, organizers of the UXinsight festival, share insights into the event’s evolution, emphasizing the importance of post-talk discussions and the challenges of building connections online. They also offer advice for event organizers on fostering personal connections and authenticity in the community.
Episode 31
23. January 2024
AI and UX research: guidance from Research Co-pilot
Yao discusses the use of AI in UX research, with a focus on the Research Co-pilot tool. The conversation covers how AI accelerates research while emphasizing the need for human oversight. It also explores AI’s benefits for both novice and experienced researchers, its future in the field, and its integration with existing UX tools, highlighting the synergy between technology and human expertise in advancing UX research.
Episode 30
21. December 2023
Tiny pieces, big picture: the world of atomic research
Daniel Pidcock, creator of Atomic UX Research, and Larissa Schwedersky from Glean.ly discuss how Atomic UX Research leverages diverse data sources for robust findings and the benefits of non-linear research. This conversation explores how flexible frameworks in UX research enhance user experience and customer satisfaction.
Episode 29
29. November 2023
Exploring UX research: the second edition of ‘Interviewing Users’
Steve Portigal, a renowned user experience researcher and author, discusses the updated second edition of his book “Interviewing Users.” He covers changes in the user research field, including cognitive biases, remote research practices, and the rise of research operations and in-house teams.
Episode 28
13. November 2023
Role of UX Researchers in Continuous Discovery
Teresa Torres, a Product Management Coach, discusses the Continuous Discovery Framework and its reception within the research community. She focuses on the importance of customer-centric methods, the evolving role of researchers in product development, and how to balance diverse customer insights within product teams.
Episode 27
24. October 2023
Cultural crossroads: when research worlds collide
Maria Panagiotidi, with a background in Cognitive Psychology and Cyberpsychology, explores cultural sensitivity in UX research. She discusses the role of culture in communication during research and offers insights on inclusivity and generational differences in work culture.
Episode 26
3. October 2023
Cultural sensitivity in UX research: a uxcon moderator’s perspective
Mirjam De Klepper is a UX researcher and strategist, with expertise in digital health, currently working as a Strategic Advisor at uxcon Vienna.
Episode 25
1. October 2023
From goals to deep motivations: the beauty of UXR terminology
Nikki Anderson-Stanier is a passionate user research expert dedicated to empowering UX professionals through her extensive knowledge and community-building efforts.
Episode 24
29. September 2023
uxcon special with Aurelia Alston
Aurelia Alston leverages her experience as a Product Researcher to drive impact in both large corporations and startups, emphasizing scalable research practices.
Episode 23
29. September 2023
uxcon special with Zariah Cameron
Zariah Cameron is an Equity Centered UX Strategist at Ally Financial and founder of the AEI Design Program, committed to promoting equity in design and bolstering Black design college students for industry achievement.
Episode 22
29. September 2023
uxcon special with Kathleen Asjes
Kathleen Asjes is a dedicated Research and Insights Leader, guiding businesses in their evolution from data-driven to insights-informed, and empowering global research teams through her company, Stippen, leveraging her extensive experience across diverse sectors including Fintech, e-commerce, and Media.
Episode 21
28. September 2023
uxcon special with Yao Adantor
Yao Adantor is a user experience professional with a proven track record in creating exceptional user-centered solutions.
Episode 20
28. September 2023
Inside Content Design: Unpacking its Strategic Potential
Erica Jorgensen is a content professional and author specializing in content strategy, content and web analytics and UX content design.
Episode 19
28. September 2023
Embodiment in VR as the future of user research
Evie Gavrilovich leverages her years of startup experience as well as her psychotherapy qualifications to optimize customer relationships, boost satisfaction, and elevate product value through strategic research and user-centric solutions.
Episode 18
28. September 2023
Special: UXR podcasters geeking out
Mike Green MBPsS is a seasoned User Experience Research leader with extensive experience in agile transformations across UK public sector and government departments, including GDS, as well as Fintech startups.
Episode 17
28. September 2023
The beauty of practical philosophy and it’s meaning for the art of questioning
Elke Wiss, founder of De Denksmederij, is a professional dedicated to fostering critical thinking and creativity, authoring “How to Know Everything” to empower individuals and organizations.
Episode 16
27. September 2023
Fall in love with UX: the trajectory, maturity, and a little bit of criticism of our field
Darren Hood is a highly accomplished UX design expert with nearly three decades of experience and a deep commitment to excellence in user experience and design operations.
Episode 15
27. September 2023
The strategic importance of ResearchOps
Julian Della Mattia is a seasoned UX Research Lead, specializing in helping startups build effective research practices from the ground up.
Episode 14
27. September 2023
Gender philosophy and politics 2.0
Elham Mohtashamzadeh is a dedicated researcher in gender studies, sociology, and film studies, focused on women’s rights and LGBTQ+ issues in the Middle East.
Episode 13
25. September 2023
Intersection of Content Strategy and UX Research
Sina Schreiber is a UX Researcher and Content Strategist, blending her skills in user experience design, user research, digital strategy, and project management to create user-centered insights and aesthetically appealing designs that drive superior product experiences.
Episode 12
17. September 2023
Use of AI in healthcare and the push for fair research practises in enterprise enviroments
Dr. Gyles is a clinical UX strategist with a decade of healthcare experience, focusing on international collaborations to shape user experiences that benefit both clinicians and patients.
Episode 11
17. September 2023
Healthcare digitalization and its implementation around the world
Tjaša is an internationally renowned digital health speaker and moderator, known for her expertise in global healthcare digitalization, telemedicine, and her role as the founder and host of the highly-rated Faces of Digital Health podcast, where she explores the evolving landscape of digital healthcare with top industry experts.
Episode 10
15. September 2023
The use of behavioral science in the healthcare space
Sayali Phatak is a senior UX researcher with a background in digital health and a strong focus on designing solutions for health promotion and behavior change.
Episode 9
15. September 2023
Bias-aware UX research in healthcare
James McKinnon is an accomplished Service Design and Innovation Consultant and the founder of “You. Me. Us. We.,” a user experience research agency focused on shaping the future of healthcare through innovation and equitable care delivery.
Episode 8
14. September 2023
Using market research for better context in UX
Michaela Mora is a highly skilled mixed-method researcher with extensive international experience, specializing in user experience and market research.
Episode 7
12. September 2023
Conducting UX research in the Pan-African continent
Welcome to Episode 7 of UX Research Geeks, the second part of our two-part series about UX research in Africa. In this episode, we welcome Elizabeth, a seasoned researcher from YUX Design, who, alongside Camille, the founder of the agency, explores the diverse landscape of UX research across the continent.
Episode 6
8. September 2023
Running a UX business in the Pan-African continent
Camille Kramer Courbariaux is a Co-founder of YUX, specializing in user research and leading research teams across various industries, with a focus on designing products and services for the African market.
Episode 5
6. September 2023
Building trust in enterprise projects with Stéphanie Walter
Stéphanie is a versatile UX Researcher and Product Designer specializing in user-centered solutions for Enterprise UX, with a passion for sharing insights through speaking engagements and workshops.
Episode 4
6. September 2023
The current state of UX/CX, start-up & business management with Debbie Levitt
Debbie Levitt, CXO of Delta CX, specializes in guiding companies of all sizes toward customer-centricity using Agile and Lean principles.
Episode 3
5. September 2023
Mentoring the next generation of UX professionals with Kevin Liang
Kevin Liang is an accomplished UX researcher and educator with a diverse background, spanning biology, behavioral research, and extensive roles at major tech companies. He is renowned for his creation of the “Zero to UX” course.
Episode 2
4. September 2023
The art of seducing dating app algorithms with Laurie Dutheil & Jessica Pidoux
Meet Laurie Dutheil and Jessica Pidoux, the spotlight of this UX Research Geeks episode. Jessica, a digital humanities engineer, and Laurie, a Paris-based dating coach, unite their expertise for a dating app research study. Join us as they share their fascinating insights on research, technology, and love coaching.
Episode 1
29. August 2023
Designing hearing enhancing wearables with Nick Morgan-Jones
Nick Morgan-Jones is a Senior Product Designer based in Berlin, experienced in solving design challenges for startups, consultancies, agencies, and corporates.