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How to Create a User Flow Diagram?

Key moments in this video

  • 00:40 What is a User Flow Diagram?
  • 02:38 Step #1 – Understand your users
  • 03:33 Step #2 – Define entry points
  • 04:01 Step #3 – Define end points
  • 04:23 Step #4 – Define steps to completion

Video summary

Watch our video to learn how to create a User Flow Diagram – a graphical representation of the steps, decision points, and possible pathways users take to achieve a goal on a website. 

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