Discover how customer panels, immersion programs and ethnographic research improve CX research.
00:42 Apply the JTBD framework
01:32 Focus on ethnographic research
02:30 Make use of customer panels
02:54 Run immersion programs
Join us as we explore 4 essential customer experience research tips. From applying Jobs-to-be-Done framework to running immersion programs, we focus on practical CX research tips that help better emphasize with customers, understand their experiences in real-life context and get more in-depth, honest feedback.
Looking to master the art of moderated testing? We got you covered! Discover expert tips and tricks for conducting moderated user tests with finesse, ensuring insightful feedback and a seamless testing experience.
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Ready to conduct Live Interviews with UXtweak?
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Need help creating a Card Sorting study with UXtweak?
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