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Rating Scale

What is Rating Scale?

A rating scale is a type of closed-ended survey question where respondents assign a value to a specific concept. In UX research, common rating scales include semantic-differential scales and Likert scales, which offer structured options for expressing opinions or attitudes.

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Why is Rating Scale Important?

  • Structured Feedback: Rating scales provide a structured framework for respondents to express their opinions or attitudes, facilitating consistent and standardized feedback collection across participants.
  • Quantifiable Data: By assigning numerical or ordinal values to concepts, rating scales generate quantifiable data, enabling researchers to analyze and interpret responses in a systematic manner.
  • Comparative Analysis: Rating scales allow for comparative analysis between different concepts or over time, providing insights into changes in user perceptions and attitudes towards a product or experience.

 

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