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Performance Metric

What is Performance Metric?

A performance metric is a measurement that evaluates users’ interactions with a specific product. Examples include task completion time, error frequency, and task success rate. Performance metrics are typically distinguished from self-reported metrics, as they provide objective assessments of user behavior and task outcomes.

Synonyms: User behavior measure

glossary bee

Why is Performance Metric Important?

  • Objective Assessment: Performance metrics provide objective insights into user interactions and task outcomes, aiding in the evaluation of product usability and effectiveness.
  • Quantitative Analysis: By quantifying user behavior with metrics like task completion time and error frequency, researchers can conduct detailed comparisons and guide design improvements.
  • User-Centric Design: Performance metrics prioritize user needs by focusing on tangible aspects of user experience, informing data-driven design decisions aimed at enhancing usability and satisfaction.

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Articles

Key Performance Indicator (KPI)

Key Performance Indicator (KPI)

Key Performance Indicators (KPIs) refer to specific metrics or measurements used to assess the performance and effectiveness of a product or user experience. KPIs provide valuable insights into how well the UX design is meeting its intended goals and objectives.

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User Testing vs. Usability Testing

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Creating a User Flow Map for Better UX

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Product Development Cycle